Discontinuation of Water Service
Rincon Water may disconnect water service for customers who fail to make a payment in accordance with the terms of Section 3700 – Customer Service Policies. Customers with unpaid balances 70 days past the due date will receive a red termination notice and will be assessed a fee. As a courtesy, we will attempt to contact you seven days prior to a scheduled water service termination. For your convenience, a link to the policy is available below.
- Section 3700. Customer Service Policies
- 第3700节 客户服务政策
- 제 3700항 소비자 서비스 방침
- SECCIÓN 3700. POLÍTICAS DE SERVICIO AL CLIENTE
- SEKSYON 3700. MGA PATAKARAN SA SERBISYO NG CUSTOMER
- MỤC 3700. CHÍNH SÁCH DỊCH VỤ KHÁCH HÀNG
Residential and Multifamily Water Service Termination Due to Account Delinquency – Calendar Year 2021
Rincon Water is required by California law to publish the total number of water service terminations that occurred each month for the previous calendar year for both residential and multifamily customers. This information will be updated annually.
| Calendar Year – 2021* | |||||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
*Water service termination was suspended during 2021 due to COVID-19.