Image of multiple outdoor faucets in a row.

Planned Water Service Outage 

09/16/2026 – Johnston Road Area – (8:00 AM – 5:00 Pm)

3:15 PM – System maintenance has been completed.  Water service has been restored.  You may now return to normal water use.  Thank you for your patience and cooperation.

8:00 AM  – System maintenance begins. Customers may experience a disruption in water service during this time.

 


Emergency Water Service Outage 

There are no emergency water service outages at this time.

 

NOTE:  In the event of most emergency water service outages, we attempt to contact our customers using email, voice messages, and text messages.  By updating and providing your email address, your cell phone number, and/or land line number we will notify you using as many of these three means as possible.   Please update your contact information as door hanger delivery may not be possible during emergency conditions.  You can do this by visiting your WaterSmart portal or by calling customer service at 760-745-5522.