Water Service Outages

2/7/2020 – EMERGENCY OUTAGE – 3100 Block Bernardo Road

12:30 PM – The leak was located and repaired.  Water service is currently being restored.

7:00 AM – Staff is at the site and excavation is currently underway to expose the pipeline.  Once the pipeline has been exposed, an approximation of the time necessary to make the repairs can be made and will be posted here. Approximately 50 customers are without water services. We thank you for your patience and understanding.

2:00 AM –  A leak was reported to on-call personnel.

NOTE:  In the event of an emergency water service outage, we attempt to contact our customers using email, voice messages, and text messages.  By updating and providing your email address, your cell phone number and/or land line number we will notify you using as many of these three means as possible.   Please update your contact information as door hanger delivery may not be possible during emergency conditions.  You can do this by visiting your WaterSmart portal or by calling customer service at 760-745-5522.