Customer Feedback – Rincon del Diablo Municipal Water District

Date Field *

1a. Which department did you contact for information or service *

1b. Name of Rincon Water representative if available:

2. Please describe the type of information or assistance you requested and received: *

3a. Did you find our representative courteous and professional? *

3b. Additional comments:

4a. Was our representative well informed and did he/she understand your request or concern? *

4b. Additional comments:

5a. Did our representative respond promptly to your request for information or assistance? *

5b. Additional comments:

6a. Was the information, either oral or written, concerning service charges, policies, and standards, complete and understandable? *

6b. Additional comments:

7a. Overall, how would you rate your service experience? *

7b. Additional comments:

8. How could our service be improved? Do you have any additional comments? *

9. Would you like us to contact you concerning your comments? *

If yes, please tell us your name: *

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The best phone number to reach you: