Serving the Greater

Escondido Valley Since 1954

Customer Testimonials

Below are excerpts from letters recently received from customer regarding their experience with Rincon Water staff:

  • "Thank you so much for helping me take care of this (signing up for autopay), one of the reasons I love working with you guys. =)"
  • "I want to share how happy I was today with your service department . . . polite and efficient . . . We are grateful customers."
  • "Thank you so much for your prompt attention. One of your agents came by and freed up the lid to the meter. He/she also left a polite note. You have the best Customer Service ever. Thank you."
  • "Thank you for such a quick response. You are an asset to Rincon Water District."
  • "Great customer service, Yolanda. Very impressed with both you and Jessica! KUDOS!"
  • "Thanks for your swift and professional assistance!"
  • "Thank you for your prompt positive response. This is excellent Customer Service!"
  • "Thanks to you for everything you do and help always . . . you have been a great neighbor, vendor and support . . . I can't thank you enough and the entire staff and crew at Rincon Water. You are the best a renter or just a plain water user could ask for."
  • "Thanks again for ALL your always great service and water."
  • "Thank you very much for your quick action to my requests. I am totally amazed."
  • "One of your technicians stopped to help me when I was in need - thank you for having employees with such great character."
  • "Thank you so much . . . I appreciate your prompt reply."
  • "Wonderful, wonderful customer service . . . they graciously worked with us on an issue, with a positive resolution."
  • "In the 16 years I have lived at our residence, any time we have spoken with or interacted with any representative of Rincon del Diablo Water District has been a pleasant encounter."
  • "Thanks so much for notifying me! You guys are great."
  • "Thank you for your professional reply and fast response."
  • "Thank you so much for your INCREDIBLY quick response! I was most impressed by your prompt attention to your customers. This is excellent customer service."
  • "Your technician saw me on the side of the road in your District and stopped to help me - what a gentleman and what kindness!"
  • "Great! Thank you Yolanda. You have been our Customer Service Star :)"
  • "Thanks -- for the past 3 and 1/2 years I drank, bathed and swam in your waters and they were wonderful. A necessary job done extremely well."
  • "I just want to let you know how much I appreciate a live, kind voice answering the phone. It’s very refreshing."
  • "Thank you for providing Outstanding Customer Service."
  • "Hi, Thanks for upgrading. Love the online option! You guys rock!"
  • "I telephoned your office on June 11 and received excellent customer service from your staff."
  • "They did an excellent job of educating me."
  • "You have excellent service staff."
  • "Your customer service dept is wonderful!! I called and was treated royally by a very sweet person who was very patient, understanding and helpful. Thank you for hiring people like her."
  • "I just moved into Rincon Water District and they returned my call the next day."


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