Start / Stop Service

Welcome to the Neighborhood!

To start or stop your water service, call us at 760-745-5522 during normal business hours or initiate your request online by completing this form.  Requests for starting or stopping service require 24 hours notification.  For additional information on account set-up fees, deposits, billing payments, and more, please see FAQs.

Continuity of Service – As a customer of Rincon Water, we are pleased to provide a service specifically designed for our property owners who rent to tenants. Continuity of Service provides owners with the opportunity to have uninterrupted water service at their property. When in place, water service transfers back to the owner automatically when service is cancelled by a tenant. To sign up, complete this form.

Placing Service in Property Owner’s Name – Note that per our Administrative Code, water accounts must be established/transferred and maintained in the owners name if any prior account for that address is:

  • In arrears
  • In collections
  • Has been written off as bad debt for any reason

The owner may pay off the outstanding debt in order to allow new tenant to establish water service in his/her name.